// PRICING
Simple, transparent pricing
Choose the plan that matches how often your team runs playtests. No hidden fees, no surprises. Cancel anytime.
Essential
$47/month
Billed annually
For small teams starting structured playtests
Get started- Up to 15 seats in workspace
- Up to 25 playtest recordings per month
- Unlimited playtest links
- Helpdesk integrations
Starter
$79/month
Billed annually
For growing teams running playtests every sprint
Get started- Everything in Essential
- Up to 20 seats in workspace
- Request unlimited playtest sessions
- Console logs, network activity & tester action replay
- Customize workspace branding
- Custom data retention policies
Scale Up
Popular$199/month
Billed annually
For teams scaling continuous playtesting
Get started- Everything in Starter
- Up to 30 seats in workspace
- Unlimited screenshots & annotation
- Priority support
- Additional integrations for issue trackers and team tools
Enterprise
Custom
For organizations with complex research and compliance needs
Talk to sales- Everything in Scale Up
- Unlimited seats in workspace
- Bring your own storage (BYOS)
- Console and server logs for playtest debugging
- SAML SSO (Okta, Microsoft Entra, etc.)
- Data residency (US/EU)
- Dedicated support
// COMPARE
Compare all plans
See exactly what's included in each plan.
| Features | Essential | Starter | Scale Up | Enterprise |
|---|---|---|---|---|
| Workspace | ||||
| Seats included | Up to 5 | Up to 10 | Up to 15 | Up to 30 |
| Maximum seats | Up to 15 | Up to 20 | Up to 30 | Up to 45 |
| Request additional seats | ||||
| Playtest Sessions | ||||
| Playtest links | Unlimited | Unlimited | Unlimited | Unlimited |
| Playtest recordings per month | 25 | Unlimited | Unlimited | Unlimited |
| Requested playtest sessions | ||||
| Session replay | ||||
| Auto-blur sensitive data | ||||
| Bring your own storage | ||||
| Visual Evidence | ||||
| Screenshots | Unlimited | Unlimited | ||
| Screenshot annotation | ||||
| Playtest Debugging | ||||
| Console logs | ||||
| Network activity | ||||
| Server-side logs | ||||
| Tester action replay | ||||
| Customization | ||||
| Custom logo | ||||
| Remove Userplay branding | ||||
| Privacy & Compliance | ||||
| Auto-blur sensitive data | ||||
| Enterprise-grade compliance | ||||
| Custom data retention | ||||
| Data residency (US/EU) | ||||
| Integrations | ||||
| Helpdesks (Intercom, Zendesk) | ||||
| CRMs (Salesforce, HubSpot) | ||||
| Issue trackers (Jira, Linear) | ||||
| Automation (Zapier, n8n) | ||||
| API access | ||||
| SAML SSO | ||||
| Support | ||||
| Email support | ||||
| Priority support | ||||
| Dedicated support | ||||